Questions, answered
Ordering
How do I place an order? +
Choose your box, add it to your cart, and check out. You'll get a confirmation email right after.
Can I customize what's inside a box? +
Right now our boxes are pre-curated, but reach out through our contact page if you're planning a bulk, corporate order, or customization may be available there.
Shipping
How long does shipping take? +
Orders ship within 2 business days, and typically arrive within 3–7 business days after that.
Can I ship a box directly to someone else? +
Yes, enter their address at checkout and add a gift note. We'll leave pricing off the packing slip.
Returns & refunds
What's your return policy? +
Unopened boxes in original packaging can be returned within 14 days of delivery for a full refund.
My box arrived damaged, what do I do? +
Contact us within 7 days of delivery with a photo, and we'll send a replacement or issue a refund.
For realtors, lenders & builders
Do you offer bulk or branded orders? +
Yes, reach out through our contact page and select "Bulk / real estate professional order" and we'll follow up about pricing and branding options.
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